Shipping policy
Shipping
Orders ship within 3 business days after receipt of payment. We ship via USPS Priority Mail (2-3 day delivery), USPS First Class Mail (2-5 day delivery), USPS First Class International (delivery times vary up to 3 weeks) and USPS International Priority Mail (7 day delivery). Please let us know prior to purchase if you would like to upgrade to an expedited shipping method; the fees automatically calculated during checkout are based on the most economical means. Tracking is automatically included for all deliveries. For additional services such as Signature Confirmation or to purchase insurance on an order, please contact us in advance.
International customers are solely responsible for any Customs or VAT taxes and fees associated with their order and for taking the appropriate steps to receive their packages. The tracking for International First Class packages is unreliable once it leaves the US; if you would like a more reliable tracking service you can upgrade to Priority International - please contact us prior to purchase to arrange for this service. We cannot offer refunds for packages lost in transit that are sent via First Class.
International shipping typically takes 1-3 weeks, if you have not received your package within that timeframe, please contact your local Customs Agency or Postal Office with the tracking number provided to locate your package. More often than not the package is awaiting your pick-up; if it is not picked up within 30 days it may be sent back to us. International packages Returned to Sender for either non-pick-up or insufficient address often take several months to arrive back to us. If you choose not to pay for a 2nd attempt at delivery or do not reply to our requests you will be charged a 50% restocking fee as the purchased items are likely now out of season.
Local Pick Up
Live in the area? We offer free local pick up as a shipping option at checkout; there is typically a 1-3 day turnaround depending on the day of the order. The pick up location is our High Falls shop, located at 1209 NY-213 High Falls, NY. 12440. Same day pick-ups may be possible on days we are closed; contact us if you need your items urgently and we'll do our best to accommodate. Sales tax will be collected whether you pick up in person or have your item shipped.
Please email us at foolforloveshop@gmail.com with any questions prior to purchase; we are more than happy to help!